Privacy Policy

At Avenford Apparel LTD, we are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect
We may collect the following types of information:

• Personal information (such as name, email address, shipping and billing address, phone number)
• Order and transaction details
• Payment information (processed securely through third-party payment providers; we do not store full payment details)
• Technical data (such as IP address, browser type, device information)
• Usage data (such as pages visited and interactions on our website)

2. How We Use Your Information
We use your information to:

• Process and fulfill your orders
• Communicate with you regarding your orders or inquiries
• Provide customer support
• Improve our website, products, and services
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations

3. Sharing of Information
We do not sell your personal information. We may share your information with:

• Payment processors to securely complete transactions
• Shipping and logistics partners to deliver your orders
• Service providers who assist in website operation and business functions
• Authorities or regulators when required by law

All third parties are required to handle your data in accordance with applicable privacy and security standards.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure.

5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve functionality. You can manage or disable cookies through your browser settings.

6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:

• Accessing the information we hold about you
• Requesting corrections or updates
• Requesting deletion of your data
• Objecting to or restricting certain processing activities

To exercise these rights, please contact us using the details below.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Avenford Apparel LTD
9 Neasham Avenue
Billingham
TS23 3NU
United Kingdom

Email: avenford@avenfordapparel.com
Phone: +44 7857713704

We are committed to addressing your concerns and ensuring your privacy is respected.